Roles & permissions

An impressBox account can have several people working in it, with different levels of access, so everyone can do their job without anyone being able to break things they shouldn't touch.

Access levels

Access ranges from full control to view-only. In practice that means:

  • Full access (account admin) — manages everything: content, playlists, devices, schedules and settings, and who else has access.

  • Editor — manages day-to-day content and playlists (upload, build playlists, publish) but doesn't change account-wide settings or users.

  • View-only (read-only) — can see content, playlists and screen status, but can't change anything. (You'll see a Read only label on parts of the interface a view-only user can't edit.)

Adding, changing or removing access

Adding a colleague, changing their level, or removing access is done by an account admin (or by impressBox support if your account is managed for you). Tell us — or your admin — who needs access and what they should be able to do, and we'll set it up. There's no public self-service sign-up that joins an existing account; new people are added to your account so they share the same content library and screens (see Creating an account & signing in).

The Sub-users tab in User settings — where an account admin creates or associates sub-accounts and removes access (names and emails blurred here).

The Sub-users tab in User settings — where an account admin creates or associates sub-accounts and removes access (names and emails blurred here).


Multiple accounts

A single person can have access to more than one account (for example a reseller managing several clients) and switch between them without logging out. That's separate from roles within one account — see Switch between multiple accounts.