Network & IP addresses in manage
You can configure a player's WiFi, Ethernet and IP addresses from the dashboard — as long as the device is reachable (online). This is the same set of network settings the on-screen setup portal shows, so anything below also applies there.
Golden rule: start from the device's current network settings and change only what you mean to. Getting a network wrong can knock the device offline — after which you can only fix it on site (via the setup hotspot). When in doubt, add the new network rather than replacing the working one.
Where to find it
Open a device → Settings → the Network tab (it's the second tab). You'll see the device's network interfaces listed, and buttons to Add new WIFI, Add new LAN (Ethernet) or Add new GSM.
Network settings (WiFi / LAN / GSM)
What an interface has
Each interface is one row of settings:
Field | Meaning | Example |
|---|---|---|
Interface | Which adapter |
|
Source | How it gets its address | DHCP (automatic) or Static (fixed) |
Network name (SSID) | WiFi network name (WiFi only) |
|
Password | WiFi password (WiFi only) | — |
Hidden network | Tick if the WiFi name isn't broadcast | on / off |
IP address | Fixed address (Static only) |
|
Subnet mask | (Static only) |
|
Gateway | Your router (Static only) |
|
DNS | Name servers (Static only) |
|
Priority (metric) | Which interface wins if several are up | lower = preferred |
Add a WiFi network
Add a WiFi network
Add new WIFI.
Enter the network name (SSID) and password. Tick hidden if the network name isn't broadcast.
Leave Source = DHCP for automatic addressing (the usual choice).
Save. The device applies it and comes online on that network.
This adds the network from manage, so the screen has to be reachable already. If a screen has no connection at all, set its WiFi up from the device itself — see WiFi & network setup (on-device onboarding).
Give a device a fixed IP
Static IP settings
Open the interface (WiFi or Ethernet) you want to pin.
Set Source = Static.
Fill in IP address, Subnet mask, Gateway and DNS.
Save.
Use a fixed IP only when the site needs it (firewall rules, or a device that must always be at the same address). Otherwise DHCP is simpler and more robust.
Several networks at once
You can list more than one network — e.g. a primary WiFi and a backup, or WiFi plus Ethernet. The device keeps them all and prefers the one with the lowest priority number. Adding a network does not delete the others: entries are merged (WiFi by network name), so you can safely add a new WiFi without losing a working one.
How it applies
Saving Network settings applies them on the device automatically — it doesn't just store them. The change is non-destructive: a partial edit never drops a connection you didn't touch.
The device then reports back what it actually applied, so what you see in manage reflects the device's real state (and a later settings sync won't wipe a network you set from the on-screen portal).
Doing it for many devices / automation
The Network tab is per-device. To push network settings to many devices, or to script it, use the device command **update_network_settings** (and start_hotspot / stop_hotspot for the hotspot) — see All remote commands (reference) and the Local HTTP control API. WiFi passwords are usually site-specific, so most fleets still set these per device.
If a device goes offline after a change
A wrong password, wrong static IP or out-of-range network will drop the device off the network — and then you can't reach it from manage. Recover it on site with the setup hotspot: start it with the power button (or it comes up automatically because the box is now offline), and re-enter the correct network from your phone.
Related: Device settings reference · All settings reference · Set up WiFi from the on-screen setup portal · Screen is offline — first checks