Creating a playlist and adding tracks

Create a playlist

1. At the bottom of the middle (Playlists) column, type a name in the Create new playlist field — e.g. "Reception – Daytime".

   

   The Create new playlist field at the bottom of the Playlists column

   
   

2. Press Enter (or click the →). The new, empty playlist opens, ready for tracks.

Or ask the assistant. Describe it in chat — e.g. “create a playlist ‘Reception – Daytime’ and add the lobby menu and the safety notice” — and it builds the playlist and adds the tracks for you.

Add tracks

A track is one content item inside a playlist. There are three ways to add them:

Way 1 — the "Add to playlist" button (recommended)

1. In the Content items column, hover the item you want and click its Add this to the playlist icon (the + in a circle).

   

   The "Add this to the playlist" (+) button on a content item

   
   

2. In the window that opens, tick the playlist(s) to add it to (you can pick more than one). Optionally set a Content Position to drop it at a specific place; leave it empty to add it at the end.

   

   The "Choose the playlists…" window: search, position and the playlist list

   
   

3. Click Save.

Way 2 — drag it in

With the playlist open, drag a content item from the left column straight onto the playlist — a line shows where it will land. Good for fine control over order as you build.

Way 3 — import several at once

To add many items in one go, open the playlist's More (⋮) menu and choose Import multiple tracks. (You can also copy items to the clipboard and insert them into the playlist.)

Tracks play in the order listed. Tip: prepare your content first (upload, categorise) so adding tracks is quick.

Working with the tracks in a playlist

Open a playlist by clicking its name in the Playlists column. It expands in place to show the whole playlist window:

An opened playlist: the header, the view/filter controls, the numbered toolbar and the track list

At the top — the playlist's name and total length (e.g. WAF test – 1:10) and when it was last updated.

The view / filter row lets you preview and narrow what you're looking at (it doesn't change the playlist):

• View as device — preview the playlist as a chosen screen would actually play it.

• View from date (the date box) — see how the playlist would look on a given date and time, taking any date limits or scheduling into account.

• Filter by device — narrow the list to the tracks a specific screen plays.

• Filter playlist (ⓘ) — hover the info icon for what the filters do.

The tracks are listed below as a numbered sequence — [1], [2], [3]… — each with its duration on the right (e.g. 0:10). Tracks play top to bottom. Each row has a checkbox on the left for selecting it.

The toolbar (the purple icons) acts on the tracks you've ticked — tick one or more first, then click an icon:

1. Edit all selected tracks — open the ticked tracks for editing.

2. Select all tracks — tick every track in the playlist.

3. Unselect all — clear the selection.

4. Remove selected tracks — take the ticked tracks out of the playlist.

5. Insert all tracks from clipboard — paste tracks you copied earlier, at the end.

6. Copy selected tracks to clipboard — copy the ticked tracks so you can paste them into another playlist.

Reorder

Drag a track up or down in the list to change the play order — a line shows where it will land.

Change how long a track shows

Each track shows its duration on the right. Video and audio use their own length; images, documents and web pages use the duration set on the content item. To change it, tick the track and click Edit (icon 1), or edit the item itself and set its Duration (see The content editor).

Remove a track

Tick the track and click Remove selected (icon 4). This doesn't delete the content from your library — it stays available for other playlists. (Removed playlist items also go to the Trash bin, so they can be restored.)

Hovering a single track also reveals per-track actions — preview it, copy it to the clipboard, and prioritise it — plus play the playlist from this track.

Using the clipboard

The clipboard is a temporary holding tray. Copy content items or playlist tracks into it, then paste them somewhere else — into a playlist, or into another category. It stays filled as you move around, so you can paste the same items in more than one place.

• Put things in it — click Copy to clipboard (the clipboard icon) on a single content item, on several ticked items at once (the bulk toolbar), or on a track in an open playlist.

• Open it — click the clipboard button on the far-left edge; the Clipboard panel slides out and lists what you've copied.

The Clipboard panel: copied items, with Clear Clipboard and Remove Selected

• Manage it — tick items and click Remove Selected to drop just those, or Clear Clipboard to empty it completely.

• Paste into a playlist — open the playlist and click Insert all tracks from clipboard at the end (toolbar icon 5), or hover a track and choose Insert tracks from clipboard before / after this track.

The buttons on a playlist

Hover over a playlist in the middle (Playlists) column. A few controls sit on the row itself, and the rest are under a More menu.

A playlist row: name, edit, more, publish

On the row:

• Edit this playlist (pencil) — rename it and open it for editing.

• More (⋮) — opens the menu of extra actions (below).

• Publish this playlist to devices (share icon) — opens the publish dialog to choose which screens receive it (see Put a playlist on your screens (publishing)).

Click More (⋮) for the rest:

The More menu on a playlist

1. Publish this playlist to selected devices — re-send it to the screens already playing it (handy after editing a live playlist).

2. Copy this playlist — duplicate the whole playlist (great for per-location variations).

3. Download compressed playlist — save it to your computer as a ZIP or CSV file.

4. Import multiple tracks — add several content items to the playlist in one go.

5. View report about playlist tracks — open a report about the tracks it contains.

6. Play playlist — preview it in your browser (this doesn't change what's on your screens).

7. Delete this playlist — delete it. A locked playlist (padlock by its name) is read-only and can't be deleted.

Not every action is shown to everyone — some appear only if they're turned on for your account.

Next step

When the playlist looks right, publish it to your devices. See Put a playlist on your screens (publishing).